Shipping & Delivery Policy
Thank you for shopping at x-tishoes.com. We are committed to delivering your order promptly and efficiently. Please review our shipping and delivery policies below:
1. Processing Time
- All orders are processed within 5 business days (excluding weekends and holidays) after payment confirmation.
2. Shipping Methods and Rates
- We offer standard and expedited shipping options. Shipping rates are calculated based on the weight of your order and destination.
- Expedited shipping options may be available at an additional cost. You can select your preferred shipping method during checkout.
3. Delivery Estimates
Estimated delivery times vary depending on your location and the shipping method selected:
- Standard Shipping: 3 to 5 business days
- Expedited Shipping: 3 business days
Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances such as weather conditions or carrier delays.
4. Order Tracking
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using the provided tracking information on our website or the carrier’s website.
5. Shipping Restrictions
- We currently ship to Spanish, French and more. Please contact us if your country is not listed, and we will do our best to accommodate your request.
6. Shipping Address
- Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
7. International Shipping
- For international orders, customs duties and taxes may apply upon delivery. These charges are the responsibility of the recipient.
8. Shipping Confirmation
- You will receive a shipping confirmation email once your order has been dispatched. If you do not receive this email within the expected processing time, please contact us for assistance.
9. Contact Us
- If you have any questions or concerns about our Shipping & Delivery Policy, please contact us.