Shipping & Delivery

Shipping & Delivery Policy

Thank you for shopping at x-tishoes.com. We are committed to delivering your order promptly and efficiently. Please review our shipping and delivery policies below:

1. Processing Time

  • All orders are processed within 5 business days (excluding weekends and holidays) after payment confirmation.

2. Shipping Methods and Rates

  • We offer standard and expedited shipping options. Shipping rates are calculated based on the weight of your order and destination.
  • Expedited shipping options may be available at an additional cost. You can select your preferred shipping method during checkout.

3. Delivery Estimates

  • Estimated delivery times vary depending on your location and the shipping method selected:

    • Standard Shipping: 3 to 5 business days
    • Expedited Shipping: 3 business days
  • Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances such as weather conditions or carrier delays.

4. Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using the provided tracking information on our website or the carrier’s website.

5. Shipping Restrictions

  • We currently ship to Spanish, French and more. Please contact us if your country is not listed, and we will do our best to accommodate your request.

6. Shipping Address

  • Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

7. International Shipping

  • For international orders, customs duties and taxes may apply upon delivery. These charges are the responsibility of the recipient.

8. Shipping Confirmation

  • You will receive a shipping confirmation email once your order has been dispatched. If you do not receive this email within the expected processing time, please contact us for assistance.

9. Contact Us

  • If you have any questions or concerns about our Shipping & Delivery Policy, please contact us.

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